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Privacy Policy

Last updated: 26 September 2026

Voyessa respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how personal information may be collected, used, stored and protected when you visit Voyessa, subscribe to our emails, contact us or interact with our website.

It also explains your rights under UK data protection law.

Who We Are

Voyessa is a UK-based travel inspiration and affiliate website providing destination guides, travel inspiration, selected travel offers and links to established travel partners.

For privacy and data protection enquiries, please contact:

Email: hello@voyessa.co.uk

Voyessa is responsible for the handling of personal information described in this Privacy Policy.

Information We Collect

We may collect personal information that you provide directly to us.

This may include:

  • your email address when you subscribe to Voyessa marketing emails;
  • information you provide when contacting us;
  • records relating to your communication and marketing preferences; and
  • information relating to when and how you provided consent.

When you use our website, we may also collect limited technical information such as:

  • IP address;
  • browser type;
  • device type;
  • operating system;
  • pages visited;
  • referring website; and
  • similar technical or usage information.

Some of this information may be collected using cookies or similar technologies.

How We Use Your Information

We may use personal information to:

  • operate and maintain the Voyessa website;
  • respond to enquiries;
  • manage newsletter subscriptions;
  • send travel inspiration, selected offers and partner promotions where you have agreed to receive them;
  • maintain website security;
  • prevent misuse;
  • understand how our website is used;
  • improve our website and services; and
  • comply with applicable legal obligations.

We do not sell your personal information.

We do not share your email address with travel partners for their own marketing unless you have separately and clearly agreed to this.

Lawful Bases for Processing

Under UK data protection law, we must have a lawful basis for processing personal information.

Consent

We normally rely on your consent when:

  • sending Voyessa marketing emails; and
  • using non-essential cookies or similar technologies where consent is required.

Legitimate Interests

We may rely on legitimate interests where appropriate to:

  • operate and maintain our website;
  • respond to enquiries;
  • maintain website security;
  • prevent fraud or misuse;
  • understand and improve our website; and
  • maintain appropriate business and technical records.

We only rely on legitimate interests where those interests are not overridden by your rights and freedoms.

Legal Obligations

We may process personal information where necessary to comply with applicable legal or regulatory requirements.

Marketing Emails

If you subscribe to Voyessa marketing emails, we may send you:

  • travel inspiration;
  • destination guides;
  • selected travel offers;
  • Voyessa updates; and
  • selected partner promotions.

You are not required to subscribe to marketing emails in order to use Voyessa.

Where required, we rely on valid consent before sending electronic marketing to individual subscribers. ICO guidance states that electronic marketing generally requires consent unless a relevant exception applies. ICO

You can withdraw your consent at any time by:

  • using the unsubscribe link included in our marketing emails; or
  • contacting hello@voyessa.co.uk.

If you withdraw your consent, we will stop using your information for marketing based on that consent.

Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.

We may retain records showing when and how marketing consent was obtained.

Suppression Records

If you unsubscribe or object to direct marketing, we may retain limited information, such as your email address, on a suppression or do not contact list.

This information is retained only to help ensure that we respect your request and do not accidentally send further marketing communications.

ICO guidance recommends maintaining suppression records rather than simply deleting all details of people who have opted out. ICO

Cookies and Similar Technologies

Voyessa may use cookies and similar technologies to:

  • operate the website;
  • maintain security;
  • remember user preferences;
  • understand website usage; and
  • support relevant website functionality.

Strictly necessary cookies may be used where they are required for the website to function.

Where consent is required for non-essential cookies or similar technologies, they should only be activated after appropriate consent has been obtained.

You can review or change your choices through Cookie Preferences.

For more information, please read our Cookie Policy.

ICO guidance requires users to be informed about cookies and generally requires consent before non-essential cookies are stored or accessed. ICO

Affiliate Links

Voyessa may contain affiliate links to travel companies, booking platforms and other third-party partners.

If you click an affiliate link and later make a booking or purchase, Voyessa may receive a commission from the partner.

This does not normally increase the price you pay.

When you click an affiliate link, the relevant travel partner or affiliate network may process referral information or use cookies or similar technologies in accordance with its own privacy and cookie policies.

Where you complete a booking or purchase on a partner website, that organisation is responsible for its own processing of your personal information.

Voyessa does not normally receive your payment card details or booking payment information when a transaction is completed directly with a third-party travel provider.

Please review the privacy policy of the relevant travel provider before supplying personal information.

Service Providers

Voyessa may use trusted third-party service providers to help operate the website.

These may provide services including:

  • website hosting;
  • website forms;
  • email services;
  • security;
  • analytics;
  • technical support; and
  • other website functionality.

Current services may include providers such as IONOS for website hosting and related services and SureForms for website forms.

These providers may process limited personal information where necessary to provide their services.

Where third parties process personal information on our behalf, we take reasonable steps to use appropriate data protection arrangements.

Our providers may change as Voyessa develops.

International Transfers

Some service providers may process or store information outside the United Kingdom.

Where personal information is transferred internationally, appropriate steps should be taken to ensure that the transfer complies with UK data protection law.

Depending on the provider and destination, safeguards may include:

  • UK adequacy regulations;
  • appropriate contractual safeguards;
  • the UK International Data Transfer Agreement;
  • the UK Addendum to approved Standard Contractual Clauses; or
  • other safeguards permitted under UK data protection law.

For information about relevant international data transfer safeguards, contact:

hello@voyessa.co.uk

How Long We Keep Personal Information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected and to meet applicable legal, regulatory and operational requirements.

Marketing subscriptions

Marketing subscription information may be retained for as long as you remain subscribed.

If you unsubscribe, limited suppression information may be retained for as long as necessary to ensure that your marketing preference continues to be respected.

Enquiries

Records of enquiries are normally retained only for as long as reasonably necessary to answer the enquiry and deal with relevant follow-up.

Unless there is a reason to retain them longer, routine enquiry correspondence would normally not be retained for longer than 24 months after the last relevant communication.

Consent records

Records relating to consent may be retained for an appropriate period so that we can demonstrate when and how permission was obtained.

Technical and security information

Technical and security records may be retained for periods determined by operational, security and legal requirements.

Information about cookie retention periods may also be provided in our Cookie Policy or Cookie Preferences.

Your Data Protection Rights

Depending on the circumstances, UK data protection law may give you the right to:

  • request access to personal information we hold about you;
  • request correction of inaccurate or incomplete information;
  • request deletion of your personal information in certain circumstances;
  • request restriction of processing in certain circumstances;
  • receive certain information in a portable format;
  • object to certain processing based on legitimate interests;
  • object to the use of your information for direct marketing;
  • withdraw consent at any time where processing relies on consent; and
  • raise a concern with the Information Commissioner’s Office.

To exercise your rights, contact:

hello@voyessa.co.uk

We may need to verify your identity before responding to certain requests.

Your Right to Object to Direct Marketing

You have the right to object at any time to the use of your personal information for direct marketing.

If you ask us to stop using your information for direct marketing, we will stop using it for that purpose.

You can also unsubscribe at any time using the unsubscribe link included in Voyessa marketing emails.

We may retain a minimal suppression record to ensure that your request continues to be respected.

The right to object to direct marketing is an absolute right under UK data protection rules. ICO

Complaints

If you have concerns about how Voyessa handles your personal information, please contact us first:

hello@voyessa.co.uk

You may also have the right to raise a concern with the Information Commissioner’s Office (ICO), the UK regulator responsible for data protection.

Automated Decision-Making

Voyessa does not currently use your personal information to make solely automated decisions that produce legal or similarly significant effects on you.

Security

We take reasonable technical and organisational measures to protect personal information against:

  • loss;
  • misuse;
  • unauthorised access;
  • alteration; and
  • disclosure.

However, no internet service, website or electronic transmission can guarantee absolute security.

Children

Voyessa is not directed at children and we do not knowingly collect personal information from children for marketing purposes.

If we become aware that personal information relating to a child has been collected inappropriately, we will take reasonable steps to delete it where required.

Third-Party Websites

Voyessa may contain links to websites operated by:

  • travel companies;
  • booking platforms;
  • affiliate partners; and
  • other third parties.

Voyessa is not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy and cookie policies of any third-party website before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

  • Voyessa;
  • our service providers;
  • technology;
  • our data practices; or
  • applicable legal requirements.

The latest version will be published on this page.

The Last updated date at the top of this Privacy Policy indicates when the policy was most recently revised.

Contact Us

For questions about this Privacy Policy, your personal information or your data protection rights, please contact:

Voyessa
Email: hello@voyessa.co.uk